Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges vary based on your location and the shipping method selected at checkout. We offer standard and expedited shipping options to suit your needs. Exact shipping costs will be displayed before you complete your purchase, ensuring full transparency.

We accept a variety of secure payment methods to make your shopping experience easy and convenient. These include major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are protected with the highest standards of encryption to ensure your information stays safe.

Please allow up to 5 working days for delivery, as each piece is carefully handcrafted and undergoes thorough quality checks to ensure it meets our highest standards. We appreciate your patience as we prepare your bespoke creation with the utmost care and attention, guaranteeing it arrives beautifully packaged and ready to be treasured.

Every bangle is exquisitely handcrafted to your precise order, ensuring a unique piece that reflects your individual style and story. With meticulous attention to detail, your bespoke bangle is thoughtfully created just for you. Once complete, it is elegantly packaged and delivered with the utmost care, arriving at your doorstep ready to be cherished for a lifetime.

Yes, an invoice is automatically generated and emailed to you once your order is confirmed. It includes a detailed summary of your purchase, payment information, and delivery details for your records. You can also request a copy of your invoice at any time by contacting our customer service team.

Send us an email

aurakeepscustom@gmail.com